Here is our promise for valuable Hyundai customers.
Our sincere commitment for customer-oriented service is written in 'Hyundai Customer Promise'. We always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services.
We value all our customers and we commit to:
- Listen carefully and actively, follow up what you tell us
- Maintain a clean, safe and friendly environment
- Schedule an appointment that is convenient for you
- Attend to you promptly on arrival in a friendly and professional manner
- Provide you with an accurate time and cost estimation
- Obtain your prior authorization before commencing any additional work
- Thoroughly explain all repairs performed and review all costs
- Ensure the vehicle is returned at the time agreed in a clean and tidy condition
- Make a contact within 3 business days to ensure you are satisfied with all the services provided
